FAQs

How long does delivery take?

Orders across the UAE are typically delivered within 1-2 business days after your order is confirmed.

Do you offer Cash on Delivery?

Yes, Cash on Delivery is available on all orders. Please have the exact amount ready for our delivery partner.

Can I return or replace my order?

Yes, please see our Refund Policy for full details on eligibility and the replacement process.

How can I track my order?

Once your order is dispatched, you will be notified so you can expect your delivery.

How do I contact support?

Email us at velvetoasis009@gmail.com and our team will get back to you as soon as possible.